Field Services
MechTech Maintenance provides reliable on-site field services for heavy mobile equipment across Australia. Whether it is a scheduled service, urgent repair, or full component change-out, our skilled technicians bring the workshop to your site. With fully equipped service vehicles, safety-certified staff, and decades of experience, we help keep your fleet operating without unnecessary downtime.
What Is Involved in Field Service?
Our field services are designed to minimize disruption to your operations. When you contact MechTech, we mobilize a team of qualified technicians who arrive with the tools, diagnostic equipment, and parts required to carry out maintenance or repairs directly on site. This eliminates the cost and time of transporting machines to an external workshop.
Work carried out in the field can range from routine servicing and inspections through to major repairs and component replacements. Our crews are trained to meet strict mining and construction safety standards. Each job starts with a risk assessment, followed by careful planning of tasks, tool use, and safety controls. By working closely with your supervisors, we ensure that equipment is restored quickly, correctly, and ready for operation in the toughest environments.
Why Field Services Matters?
- Minimizes downtime by carrying out repairs and maintenance directly on site.
- Reduces transport costs and delays since machines don’t need to be moved offsite.
- Improves safety with rapid response and compliance to mine-site and construction standards.
- Protects equipment lifespan by avoiding unnecessary handling and wear from transport.
- Keeps projects on schedule with immediate, professional support in remote or high-demand environments.
Field Services Steps
- Service Request : It begins with a simple request. You can reach out to us for urgent breakdowns, scheduled servicing, or compliance inspections. We make the process straightforward, so you don’t lose valuable time waiting for assistance.
- Job Assessment and Preparation :Once your request is logged, our team reviews the details of your situation. We identify what resources, tools, and skills will be required. This ensures that the right technician is assigned and arrives fully prepared to handle the task. For complex jobs, we may also confirm additional information in advance to avoid delays once on-site.
- Prompt On-Site Attendance : We understand the cost of downtime. That’s why our technicians arrive on-site as scheduled, ready to act. Whether it’s an emergency callout or a planned visit, punctuality and professionalism are central to our service.
- On-Site Assessment and Diagnosis : Once on location, our technician inspects the equipment or system in question. This step involves identifying the root cause of the issue rather than applying a quick fix. By diagnosing thoroughly, we ensure the solution is accurate and lasting.
- Service Delivery and Repairs : After identifying the issue, we carry out the required servicing, adjustments, or repairs. Our technicians work efficiently while maintaining safety standards and minimising disruption to your operations. For scheduled servicing, this includes tasks such as cleaning, lubrication, calibration, or parts replacement
- Quality and Safety Checks : Before leaving the site, we run final checks to confirm the equipment or system is functioning correctly. This step ensures all work has been completed to standard, giving you confidence that operations can continue without interruption.
- Reporting and Documentation : You receive a detailed report after each visit. This includes a summary of the work completed, the current condition of your assets, and any recommendations for ongoing care. These records provide transparency and help with planning, budgeting, and compliance.
Why choose our field services
On-site Convenience
Repairs and maintenance completed directly at your location
Rapid Response
Fast mobilization to minimize costly downtime.
Qualified Technicians
Tradespeople with mine-site inductions and industry certifications.
Fully Equipped Vehicles
Service trucks stocked with tools, diagnostics, and parts.
Clear reporting
You get a full service report showing findings, replaced parts and test results.
Warranty
Rebuilds carry a workmanship and parts warranty for peace of mind.
Train with the best
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Coming Soon
Field Services FAQ
What areas do you cover with field services?
We service a wide range of regions across Australia. Let us know your site location and we will confirm availability and travel arrangements.
What equipment can you service in the field?
Our technicians handle most heavy mobile equipment, including loaders, excavators, trucks, drills, and ancillary machinery from major brands such as Caterpillar, Komatsu, Hitachi, Liebherr, Sandvik, and Epiroc.
Are your field service staff qualified for mine-site work?
Yes. All of our field technicians hold relevant trade qualifications, inductions, and safety certifications. They are trained in mine-site compliance and experienced in working under strict safety protocols.
What if the issue cannot be repaired on site?
If a repair requires workshop facilities, we coordinate transport and continue the job at our fully equipped workshop. Our priority is always to minimize downtime and keep your fleet operational.
